At Bow Cafe, we aim to deliver your orders in a timely and reliable manner. Please review our delivery policy below to understand how shipping and delivery are handled.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation once your purchase is successfully placed.
Shipping & Delivery Time
- Estimated delivery times vary based on your location and selected shipping method.
- Standard delivery usually takes 3–7 business days after dispatch.
- Delivery times are estimates and may be affected by courier delays, customs clearance, weather conditions, or other unforeseen factors.
Shipping Charges
- Shipping fees, if applicable, are calculated at checkout and displayed before payment is completed.
- Any customs duties, taxes, or additional charges imposed by local authorities are the responsibility of the customer.
Delivery Areas
Bow Cafe currently delivers to selected regions. If your location is not serviceable, you will be notified during checkout.
Incorrect Address
Customers are responsible for providing accurate and complete delivery information. Bow Cafe is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided at checkout.
Failed or Delayed Delivery
If a delivery attempt fails due to customer unavailability or incorrect details, additional shipping charges may apply for re-delivery. Bow Cafe is not liable for delays caused by third-party courier services.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with clear photos and order details so we can assist you promptly.
Order Tracking
Where available, tracking details will be shared once your order has been dispatched, allowing you to monitor your shipment.
Contact Us
For any delivery-related questions or concerns, please contact us:
- Email: info@bowcafe.com
- Phone: +971 54 599 3716
- Contact Page: https://cafe.inceptiallogic.com/contact-us/
Policy Updates
Bow Cafe reserves the right to update or modify this Delivery Policy at any time. Any changes will be effective once posted on this page.